All Posts By

jrosales

No More Pity Parties

By | Be Genuine, Be Honest, Motivate Others, Take Risks

My daughter Ella’s response to her Instagram troll

Flip the Script on Negative Feedback

Even though I am often mistaken for Amy Poehler, and have been asked literally more than one thousand times, “Do you know who you look like?” I am pretty sure I could never actually BE a celebrity. The “online digital” age we live in is a breeding ground for meanness. Generally, cowardly meanness of those who hide their keyboard and throw insults (often anonymously) any and every chance they get.

We sometimes forget people on the other end of screen are humans. Yet cyber bullying of businesses, peers, and celebrities is rampant in our society. My ten year old is a working actor in LA and I am not sure I will be able to handle it if she ever actually “makes it big”. My daughter was recently the victim of an online troll who spent hours (it must have taken all night) to post negative comments on about a year’s worth of Instagram posts. Things like “You are so ugly how are you a model?” or “I don’t even know you, you are irrelevant as an actor”. My daughter was a total champion and handled it like a pro. She actually said “Mom, for someone who hates me that much, they sure spent a lot of time going through all my pictures and on my account.”

If you are a regular reader of Telltale Ten, or know me in a business capacity, it is no secret that culture and employee satisfaction is really what motivates me. I’ve said it before (and at the risk of pissing someone else of), will say it again, I don’t care that much about Market Research. What I do care about is creating an amazing work environment where people are fulfilled personally and professionally and love to come to work every day.

Recently, I visited Glassdoor to see how we were doing. We only have a handful of reviews on there and they are mostly positive. Like 80%+ are great. But it seemed like I could only see the negative ones.

“Stakeholders should hire someone who actually knows something.”

Or how about this one:

Pros

“There are no pros because this company is awful.”

Cons

“Everyone hates their jobs, but the COO and most upper managers are never there to see it.”

Advice to Management

“Bring in a CEO who knows what they are doing.”

Can you say OUCH?? Now you may be thinking to yourself, “Why the heck is Jacqueline writing a BLOG exposing bad things people say about her and SoapBox?” Good question (give yourself a round of applause – I was also referred to as condescending and disruptive. Up to you to judge that one). When I read these, my heart dropped. My feelings were hurt. I wanted to fix it. I totally get that there will always be a couple of disgruntled employees in the wake of a super-fast growing start up. And I am not everyone’s cup of tea. But I am human, so it bothered me personally, but also made me hyper aware that maybe not everyone is happy and we need to do better. After reading the negative feedback I was faced with the following options:

A. I could have stayed butt hurt and thrown a pity party, feeling sorry for myself and wondering why the work doesn’t love me

B. I could have just got self-righteous and pissed off and dismissed the negative reviews as “irrelevant” people

C. Or use the feedback (albeit unsolicited) as an opportunity to self-reflect and then take action to improve

I choose C.

I went from being sad, to wanting to take an honest look at what improvements I can make as a leader, and what improvements we can make as a company. I called a meeting and those involved were quick to dismiss it as pissed off people who were terminated for not doing their job. I get it. That is probably true. But maybe, there are a few things we can tweak to make things better too.

So we have set out on a mission built around a WRITTEN plan for improving culture led by our Marketing Team. We identified potential areas of dissatisfaction, ways to gauge an ongoing pulse of satisfaction, put pen to paper and came out with a plan that we will be rolling out starting this month. I am SUPER excited about it.

As you move through your days, I urge you to

  • Be kind – in person and online
  • Remember that people (including celebrities, bosses and politicians – ok maybe not the last one) are humans with feelings
  • When ill words are said, don’t dwell, be strong and also look for the lesson

 

I’m Late! I’m Late!

By | Be Clear, Be Genuine, Be Honest, Motivate Others

I’m Late, I’m Late, for a Very Important Date

Cute for Rabbits, Not for People

 

Punctuality is the characteristic of being able to complete a required task or fulfill an obligation before or at a previously designated time. “Punctual” is often used synonymously with “on time”.

Punctuality can be the difference between coming across as a disorganized, disrespectful, self-absorbed moron (can you tell my position on this) or someone who has their sh*t together.

What people think about you when you show up on time:

This person respects me, my time, themselves and their time; and I appreciate that. I will not have to waste my dagger eyes on them today.

This is person is reliable. They must have one of those fancy cellular telephones that tells them what time it is.

He/she is accountable for their actions, which makes me think they can handle responsibilities. Make them the CEO!

I can tell that this person is disciplined; they must exercise self-control over other aspects of their life. I bet they don’t do crazy things like lie about where they are and then post themselves at a different place on social media. #dumbass

He/she would set a good example for the other people on my team. (Or could replace that person who is always late.)

What people think about you when you show up late (like always late – not every once in a while “life happens” late. I mean serial lateness):

How rude! This person is wasting my time. They suck. They are self-absorbed and have no regard for others. I want to punch this person.

Now my schedule is thrown into total chaos. This is stressing me out, because I don’t know when I can eat. Do I have time to pee?  And I can never figure out why these people come running in all out of breath and frantic. I mean if they were rushing, wouldn’t they be on time?

I wonder what kind of reputation this person has. Probably not good. Just writing this BLOG is getting me all worked up. I need to get my Sharpie as I am crossing “friends” off my list as we speak.

This person can’t figure out how long it takes to get somewhere, and that is dumb.  I’m pretty sure there is an app for that. (That was sarcasm.) This person’s life is totally unmanageable.

Did they think no one would notice or care that they were late? This person must lack self-respect. They probably post absurd things on social media. #getalife

Don’t be late. Just don’t do it. Leave extra early and spend 20 minutes sitting in your car catching up on Telltale Ten posts. It’s a win-win.

Minus May Recap

By | Create Value, Inspire Ideas, Motivate Others

Trying to accomplish a goal? Your failure or success could come down to one important factor — accountability.

At SoapBox, goal setting is not just a part of individual performance reviews, but also a part of SoapBox team building.  And when you can pitch to the group with a cool name like Minus May, it seems fun. Setting personal goals within a team environment helps to:

  • Create a supportive work environment
  • Build a culture that values self-improvement
  • Provide accountability
  • Encourage non-work related conversation and check-ins
  • Increase the likelihood of achieving the goal (although based on the results we failed at this miserably)

It also puts people on blast knowing they have to publicly admit if they break their pledge (on this very public forum followed by dozens of readers called Telltale Ten) – it can make the difference between saying f**k it, or following through.

At the beginning of last month, we challenged the staff to come up with one thing that they would like to eliminate in order to improve their lives. We proposed the opposite of a “to do“ list that people generally default to when they want to accomplish something.

Spoiler: no one had a perfect Minus May. Some came close, a few made some slight progress. One forgot what was happening and one doesn’t understand A,B,C grading systems. You can read everyone’s recap below.

Nicole, Sales and Marketing Administrative Assistant
Goal: To save money
Minus: Her daily trips to Starbucks

Grade: A- 

While I have eliminated Starbucks before, the difference this time was the temptation factor that would still linger when I would make a Starbucks run for someone else. You either love Starbucks or you hate it…at least for most people I know. I breathe Starbucks, have more cups than needed, and always seem to make friends with a barista in various locations. The challenge itself wasn’t hard, I saved about $3.95 a day. Sometimes I would have more than one Starbucks a day, so I saved between $150 and $200 bucks for the entire month. I had moments of withdrawal, one moment where I went and did a Starbucks run for a few others, ordered one for myself and drank it there before coming back to the office. That was about it. I did notice cutting all the sugar from my coffee has slimmed me down, so I can’t complain at all. Now that I am able to have it again, I will slowly start to indulge in it. I don’t see myself going overboard because I like the idea of having a flatter stomach. Supplementing Starbucks for other brands or energy drinks will never become a full-time habit, I am committed to Starbucks forever!!

Melissa, Recruitment Specialist
Goal: To have a more positive outlook
Minus: Complaining

Grade: B-

For Minus May my goal was to stop complaining. I realized recently that I have a habit of holding on to negative thoughts, which sometimes can cloud my outlook on life. While I did not have a perfect Minus May, overall I am proud of myself for the progress that I made. Several times I was able to catch myself before I started to complain, and I was able to refocus my thoughts to look at the bright side of a situation. Even though Minus May is now over, I plan to continue to stop negative thoughts in their tracks and turn them around before they take over my mood.

Kevin, Online Panel Support
Goal: To reduce his cholesterol
Minus: Eating fast food

Grade: B

I avoided fast food, but then bought more processed food from the store. I learned that restaurant vegetarian options can’t compete with their steaks. If I was going to try it again I would limit myself to fewer cheat days.

Cynthia, Manager of Community Experience
Goal: To live a longer, healthier life
Minus: Smoking cigarettes

Grade: F

I would give myself an F, since I did take a puff from a cigarette twice during the last week of the month. The challenge was to give it up, and I did not give it up completely. During the month of May, I had several stressful personal issues come up, as well as additional work stress which made me crave cigarettes. Typically, I smoke more when I am stressed. Before Minus May I was smoking about half a pack a day and to go from that to two puffs in the last 31 days is pretty good in my book. I think I did better than expected. I did snack more, but I was prepared for that. Overall, I am extremely happy with the results and will continue my Minus May pledge into June.

Note from Jax to Cynthia (let’s see if she reads the BLOG): I am proud of you and the standards you have set. I am also proud you took way less puffs of cancer. If you keep it up for June, I will match the money you saved. Extra incentive when those two puffs seem so tempting.

Adolfo, Senior Project Manager
Goal: To save money
Minus: Drinking alcohol

Grade: C

To be honest, I forgot and didn’t really try. I did, however, limit my alcohol consumption, which helped with the goal of saving money. If I were to try it again, I would actually try next time. But I would hope there would be some sort of support system/reminders. I truly forgot we were doing this for May.

Kalean, Bids and Feasibility Associate
Goal: To be more productive at work
Minus: Hitting the snooze button

Grade: F

LOL, I did so horribly. My plan was to ease myself into this challenge. Normally I hit snooze around four times in the morning and my plan was lower that amount by one each day until my body was conditioned to waking up after the first alarm. I was able to take a longer a shower and didn’t feel rushed the first day, but the next morning I went right back to my habits and snoozed until I absolutely HAD to get up. I kind of found a new way to circumvent not being so rushed in the morning though. Now that I have colored hair I need to take more care of it than I used to so I started to shower at night so I’d have more time to focus on it being maintained properly. As a result, my mornings became less hectic and I came to work five to ten minutes earlier than normal each day this week. In essence, my laziness and apathy towards waking in up the morning couldn’t be fixed, but my vanity is what really helped my production at work.

Michaela, Bids and Feasibility Associate
Goal: Saving time and money
Minus: Shopping and buying unnecessary things

Grade: B

I was really determined to stick with my Minus May resolution – and it worked! I was able to hold on to more of my paycheck by not spending money and appreciating the things I already own. I had a couple of “splurges” here and there due to my vacation at the end of May, but all in all I give myself a solid B. I’d like to make this a long-term habit for the future and I think Minus May was a good practice run to test my determination!

Adriana, Director of Marketing
Goal: To lose weight
Minus: Snacking at night

Grade: C

I went into the month of May with the best intentions, to stop snacking at night for SoapBox’s Minus May challenge. I thought it would be easy. I pictured a thinner, happier me going into June and a bed with no crumbs in it. Turns out it was harder than I thought. Old habits are hard to break, especially habits involving delicious, salty snacks. (That’s my weakness.) I broke down more than once. Ok, like six times. But on the plus side, I ended up snacking less than I would have if I hadn’t made my Minus May pledge. Next time I set a similar goal for myself I will do a little more prep work, by planning out what I’m going to eat for the whole day, so I’m not starving at ten p.m. Pursuing a healthy lifestyle is a lifelong journey, and even though I didn’t have a perfect month, I may be a step or two closer to meeting my long term goal.

Myself, Lunatic, COO, Mom Blogger
Goal: Sleep a minimum of eight hours per night
Minus: Cell phone after eleven p.m.

Grade: B

I did stay committed to sleeping eight hours a night for the most part. I think all but a few nights, I got that eight hours. Sometimes even more. But, it was not really a result of keeping my minus commitment. Most weekend nights for example, I was up way past eleven. But I also was super aware of the eight-hour goal, so I would make up for it by sleeping in.

If I were going to try this again with the “off the phone by eleven” as the driver for eight hours of sleep, I would not watch any binge-worthy Amazon, Netflix or Showtime shows that lead to “just one more” or “just the first 15 minutes of the next one”. There were a few weeknights where I just couldn’t resist that “next episode” button and couldn’t just sleep in to make up for it seeing as I have a job here at SoapBox. Or maybe I could just start watching earlier…I usually watch only one hour per day starting at ten. Perhaps I should eliminate family dinners and watch more binge-worthy shows instead. That could work…

Gamers Under the Microscope

By | Create Value, Invoke Passion, Motivate Others

You’ve heard of student exchange programs, but what about a blogger exchange? Turns out the Market Research industry is full of interesting people with interesting things to say…

My friends at Research For Good not only write a bookmark-worthy blog, they also make a donation for every survey completed to end global hunger. So definitely check them out.

This piece by Ashley McAllister looks at the “Gamer” audience and how people who meet the technical definition of a “Gamer” (one who plays video games) are still reluctant to self-identify as a “Gamer.” As researchers, our job is to connect with (and understand) all types of audiences, and this is a great explanation of the cultural reasons why people are hesitant to claim themselves to be part of a group.

Gamers Under the Microscope

By Ashley McAllister

The definition of a gamer is something that has long been under the proverbial microscope. It’s a label that carries a bit of stigma so we asked a few colleagues what sort of persona comes to mind when they hear the word “Gamers”. Most of them said the same thing (nerd). The comments we received were not an anomaly, here are two articles which talk about the gamer stereotype.

Both of the articles above examine the way that the traditional idea of a gamer is one of the past. Case in point, in a recent study completed by Pew Research they found that around half of America play video games, but only 10% identify as a gamer. So why is there still such a big drop off of people who openly identify as gamers?

A study printed in the Journal of Computer-Mediated Communication suggests that today’s reluctance to identify as a gamer is down to game players feeling they still don’t meet the cultural and social predeterminations that have been sets. These include:

  • Playing certain types of games/owning a certain console
  • Spending certain amount of hours playing a week
  • Socialising about your gaming hobby

As Market Researchers we need to understand who our gamers are to be sure we don’t isolate all those who play games. For us, our definition of a gamer evolves as the industry grows – or as JCMC’s study puts it: “[the] gamer identity is for a significant part dependent on how being a gamer is socially constructed in a cultural context.”

So who is today’s gamer? We’re here to help you find out.

In our ALL NEW Gamers info sheet we’ve highlighted some statistics from our sample looking at who is really playing Console/PC/Handheld games.

This article was originally posted on the Research For Good blog.

DO’s and DON’Ts of Public Speaking

By | Be Genuine, Create Value, Have Fun, Inspire Ideas

Let’s talk about “glossophobia”. What’s that? You don’t know what “glossophobia” means? Surprisingly, you could actually be suffering from it, and not even know the “official” name. It’s the medical term for stage fright, and a large percentage of Americans are affected by it — 28.4%.

Here’s the bad news. At some point in most people’s lives, they end up needing to present, speak in public, or otherwise put themselves on display. It can be awkward. I totally get why people hate it.

Here’s the good news. You can get better at it. You may even start to like it. The main thing is to keep it simple. Start practicing one or two things at a time, starting with these basic tips:

 

DO — Make eye contact with your audience.

DON’T — Stare like a serial killer.

 

DO — Show enthusiasm for the topic.

DON’T — Come off as so fanatical that your audience believes they are being recruited to join a cult.

 

DO — Establish your expertise.

DON’T — Announce that you know more about the topic than anyone who ever lived. Ever.

 

DO — Speak slowly so that the audience can understand you.

DON’T — Speak so slowly that your audience can’t follow your sentences because your pauses are so long.

 

DO — Avoid reading word for word from a script.

DON’T — Decide to wing it and forget everything you were going to say.

 

DO — Try to relax before the start of your talk.

DON’T — Knock back a few cocktails and go onstage drunk.

 

DO – Wear something you feel comfortable in.

DON’T – Wear your pajamas or sweats.

 

DO — Speak from the heart.

DON’T — Reveal overly personal information, like the time you peed your pants in 5th grade.

 

Have any public speaking tips of your own to share? Tweet me @jax_rosales

 

Bonnie Tyler’s Guide to Grammar

By | Be Genuine, Be Honest, Have Fun

Turn around bright eyes, every now and then I fall apart, and I need you now tonight… For those of you who just sang this, I warn you now, it will not go away for days. It is now stuck in your head. You’re welcome.

Why am I talking about this 1983 hit song and what does it have to do with grammar? Listen, there are millions of articles, online classes, books, memes, etc. about grammar. If you are on social media, you know the majority of people don’t even know the basics. I have a visceral reaction to the misuse of grammar on social media. Read the comments on a controversial topic and you will get your fair share of grammar incompetency first hand.

I have all but given up hope that people will ever get the proper use of the basics such as their, there and they’re. And there is even less of a possibility that the human race will ever understand plural and possessive. I have seen thousands of “fights” on Facebook where one person insults another saying “Your an idiot”, only to be rebutted with “try taking a basic grammar class. You’re the idiot.” They don’t typically say idiot, but I’m trying to swear less.

Anyway, back to Bonnie Tyler. I have actually considered unfriending people over the use of “apart” and “a part”. It is especially annoying when it is business people. Time and time again, I see things like “I am so blessed to be apart of your life.” – well if you hate the person, and are NOT part of their life, then great. But if you really are happy to be a part of their life, you are saying the opposite.

For clarity, I have provided the definitions for you:

Apart — /əˈpärt/ (of two or more people or things) separated by a distance; at a specified distance from each other in time or space

A Part — /ā pärt/ a piece or segment of something such as an object, activity, or period of time, which combined with other pieces makes up the whole

Why does this tiny space between the a and the p occupy such a large space in my brain? Because this tiny space completely changes the meaning of the sentence. And most people are totally unaware of it.

For most of you, you can just eliminate apart all together. Unless you are some sort of romantic whose heart aches when you are apart from your lover. Or if you are a basket case and your life is falling apart. Or if you have anger issues and plan to tear someone apart. For the most part, humans want to be a part of – not apart from.

So what does this have to do with Bonnie Tyler? Well, when you hear that fabulous song, and it inevitably gets stuck in your head, let it be a reminder to you of the proper usage of a part and apart.

Lessons From a Lunatic

By | Be Genuine, Be Honest, Invoke Passion, Motivate Others

Why Your Office Should Be a Pet-Free Zone

It’s Toss it Back Tuesday — which just happens to fall on Teacher Appreciation Day. There’s a reason why we have Teacher Appreciation Day, and not Teacher’s Pet Appreciation Day. I wrote a blog last year about why teacher’s pets make me insane. As a business leader, I need honesty and authentic responses from my team. And like any good teacher, I know some lessons are worth recapping. Also, I needed an excuse to share my fifth grade report card with you. Ever wonder what type of student I was? It’s not always the “good” kids who succeed. Sometimes it’s the ones with bad handwriting who need to “work on self-control”.

Save Your Apple — No Teacher’s Pets Here

What I love: positive people. What I hate: insincere people. If you agree with everything I say, eventually I’m going to catch on that you’re telling me what I want to hear instead of what you really think. Your ideas and opinions have value, but not if you don’t share them. Saying yes to everything just makes you a robot. I prefer to work with humans. Until robots are better than humans – maybe then I will like them as much as humans.

I need people around me to push back. I need input. I am not always right. In fact, I love to be wrong as that means someone either 1) came up with a great idea or 2) saved me from a bad idea. If I knew all the answers, I wouldn’t be working at a Market Research Company (I can think of about 5 people who just read this and gasped – get over it. It is true).

Be a disruptor. If you are in first grade, this may not be the best advice. As a matter of fact, when I went to my daughter’s first grade open house, her teachers told me she was a lovely, smart girl. The teacher said she had no doubt Antonella would be President one day. As I was smiling with pride, the teacher quickly added “But she is not the President of my first grade class and we need to work on it.” I then smiled bigger.

Advice of the day: Say what you really think. Even if you think it may not be well received. I challenge you to do so. The people I admire most know how to disagree without being an annoying ass. I get so jazzed when someone pushes back, states their position and makes a compelling case for me to change – that is what makes a good day.
So as long as you are not in elementary school – go for it. Disrupt, disagree, drive change.

Minus May

By | Be Clear, Be Honest, Be Reasonable, Motivate Others

A Month of Not to Do’s

Less is More. I am not sure if I love or hate clichés. I guess it depends on the cliché. “Less is more” is a phrase from the Robert Browning poem “Andrea del Sarto, also called ‘The Faultless Painter'” published in 1855. Sort of ironic given the length of the poem itself.

There are lots of articles out there about how to minimize. Everything from clutter (check out The Life Changing Magic of Tidying Up ) to your work week (4-Hour Workweek anyone?).

It’s no secret I like clever (some say corny) names, team-building activities, self-reflection and personal improvement. So, we have May, Minus May at SoapBox.  I challenged my staff to identify one thing in their lives they can commit to eliminating with the intent of improving their overall life. Together, we made a commitment to simplify our lives, with the hope that a small change can lead to big results, or at least send us in the right direction.

As an entrepreneur, I find one of the main traps startups run into, is setting goals that are unattainable or too general instead of chunking things down. The staff was asked to identify a goal, and then pick one thing to eliminate from their lives to help them get there. I love seeing these!

Nicole, Sales and Marketing Administrative Assistant
Goal: To save money
Minus: Her daily trips to Starbucks

Melissa, Recruitment Specialist
Goal: To have a more positive outlook
Minus: Complaining

Kevin, Online Panel Support
Goal: To reduce his cholesterol
Minus: Eating fast food

Cynthia, Manager of Community Experience
Goal: To live a longer, healthier life
Minus: Smoking cigarettes

Adolfo, Senior Project Manager
Goal: To save money
Minus: Drinking alcohol

Kalean, Bids and Feasibility Associate
Goal: To be more productive at work
Minus: Hitting the snooze button

Michaela, Bids and Feasibility Associate
Goal: Saving time and money
Minus: Shopping and buying necessary things

Adriana, Director of Marketing
Goal: To lose weight
Minus: Snacking at night

Myself, Lunatic, COO, Mom Blogger
Goal: Sleep a minimum of 8 hours per night
Minus: Cellphone after 11 PM

What are you willing to give up to gain?
Want to join in? Tweet me @jax_rosales #minusmay, and tell us what you will be giving up. Next month, we’ll share everyone’s experiences and results.

Not All People Suck

By | Be Genuine, Create Value, Invoke Passion

MySoapBox Members Have Heart

In my first few weeks at ISA (before SoapBoxSample had even launched), I spent a lot of time in this small, somewhat dark office by myself trying to figure out what the heck I had gotten myself into. Launching an Online Research company from the ground up was complex.

The first week or so, I was in a panic. I wasn’t sure where to start or what to do first. There were a million things I needed to do, and had figured one of those out (after figuring out where to park my car and go to the restroom of course). I knew I wanted to create a company that fostered relationships.  One with a great culture that extended out to our clients AND our respondents.

The Telltale Ten and The Five Respondent Promises were pretty much the first thing that was” decided” on. The MySoapBox respondent promises are:

  • Your Choice
  • Your Rewards
  • Your Decisions
  • Your Impact
  • Your SoapBox

We are SUPER serious about fulfilling these promises to our members. We decided it would be super cool to have the MySoapBox panel members, submit the charity of their choice they would like us to donate to. We publish the names of three charities each month to the members, then throughout the month every single member can vote for the charity they want to receive the donation. The charity with the most votes, gets the check.

I love the members’ stories about why they are passionate around their chosen cause when submitting for consideration. I love the excitement when their charity gets picked. I love the letters the charities send us when they receive the donation. I love that people want to give back and this is a way for us to help them do so. I also love that this one small act, actually fulfills all five of our respondent promises.

There is a side benefit too. We find out what our panelists’ interests are and learn about causes we might not otherwise have known about. It helps us build a personal connection with our members. It helps build mutual trust and respect. I love that stuff.

Curious the types of charities our members have voted on? Well here is the list of all the winning charities since the launch of the MySoapBoxPanel. (Click the links to learn more.)

2017

The Humane Farming Association

Avery’s Angels Gastroschisis Foundation

American Society for the Prevention of Cruelty to Animals

2016

Children’s Swedish Hospital

Child-Soldiers.org

CARE

Arizona Basset Hound Rescue

DFW Pug Rescue Club

Heading Home

Shaam Relief Foundation

Center for Biological Diversity

National Multiple Sclerosis Society

Epilespsy Foundation

Honor Flight Network

Mitzvah Circle Foundation

2015

Disabled American Veterans

First Book

Jake Koenigsdorf Foundation

Smile Train

Feed the Children

Covenant House

Autism Speaks

Islamic Relief Canada

Adopt Together

Operation Family Fund

United Methodist Committee on Relief

National Fibromyalgia Foundation

2014

Humane Farming Association

Ever After Mustang Rescue

Kidd’s Kidds

Children’s Hope Chest

The American Foundation for Suicide Prevention

Doctors Without Borders

Growl Animal Rescue

Samaritan’s Purse

Crohn’s and Colitis Foundation of America

United Mitochondrial Disease Foundation

National Down Syndrome Society

Juvenile Diabetes Research Foundation

2013

Compassion International

The Humane Society

Free the Slaves

Samaritan’s Purse

World Food Program

Global Rescue for One

Keeper of the Wild

Community Tampa Bay

Women Speak for Themselves

Best Friends Animal Society

American Diabetes Association

The Smile Train

2012

Care to Learn

Wounded Warrior Project

Bags4Kids

 

 

 

Top Ten Most Absurd Respondent Requests

By | Be Honest, Be Reasonable, Have Fun

If you’ve ever worked in Market Research, you’ll understand. If you’ve ever worked in any industry where you have to make people happy, you’ll understand. This is my Top Ten, all-time favorite, most absurd respondent requests.

10. You should do a survey about my cats.

We’re working on something even better. A survey for cats. We have to train them how to read first.

9. Please delete my address and my name and all the information you turned over to the NSA.

Just for the record, we don’t share our respondent’s information with anyone. Even if they ask us really nicely.

8. Can you make your online surveys compatible with Windows 95?

This request was from 2016.

7. I cannot remember my username, password, why I contacted you, or who you are. Why aren’t you helping me?

I’m guilty of losing/forgetting my account passwords all.the.time. But usually I can remember why I got the account in the first place.

6. What about something for the [random bigotry] member? Thanks Obama.

Obama told me to tell you,  “You’re Welcome.”

5. Where’s the $100 dollars I was promised for the a five-minute survey about my Rock, Paper, Scissors strategy?

Let’s settle this like adults. I’ll Rock, Paper, Scissors you for it.

4. Instead of a Walmart gift card sent to my registered email address, can you please submit a Western Union payment to this totally legit IP-masked Russian website?

Not sketchy at all.

3. I don’t have to tell you my age, location, or gender, and I ignore your emails. Why wont you send me surveys I can get paid for?

Usually our clients want to know who’s opinion they’re paying for.

2. You’re just a robot anyway so why should I believe you?

In my experience robots are very trustworthy. They haven’t been programmed to lie. Yet.

1. How am I supposed to complete your surveys if I don’t lie?

So you won’t stop lying until we stop asking questions? Noted.

In the mood for more ridiculous Top Ten Lists? Check out Top Ten Bizarre Client Requests and Top Ten Most Ridiculous Respondent Email Addresses.